IT Infrastructure

Reliable technology is the backbone of successful companies

IT Helpdesk & Support

Helpdesk SupportIt is easy for organizations to become overwhelmed by the challenges of managing their IT network and assets. Organizations typically have a mix of old and new equipment and software in their inventory that changes constantly as a result of upgrades, repairs, and refurbishments.

IT support services for businesses are our specialty; We have the knowledge and advanced technology to manage real-world technology problems to make sure your systems are up and running with minimal downtime and impact on business operations.

Why outsource your IT support?

  • Reduce your operating, staffing and infrastructure costs
  • Improve response times
  • Increase your first-call resolution times
  • Allows you to scale more easily
  • Lets IT department focus on high-value projects

Network Architecture

Network ArchitectureWhether we’re designing a network from the ground up or expanding an existing network, Ethos brings an unparalleled level of experience and knowledge to network design and network architecture. Initial intelligence gathering clarifies your organizational goals and technical requirements, and delivers important insights about the outcomes your business hopes to achieve from your network. Our rrchitecture team evaluates your existing network environment against standard architectures and best practices, carefully analyzing every aspect of your network to uncover opportunities for improved stability, reliability and performance. A comprehensive security assessment is performed to detect network device vulnerabilities and other threats that can jeopardize the integrity of critical data and applications. Ethos equips your organization with a detailed and actionable network architecture document that includes network design features or improvements, an implementation plan and a roadmap for future network expansion.

Ethos Network Architecture is a vital step on the road to a more effective and more secure IT environment – and the right choice for enterprises in which network failure and poor performance aren’t an option.

Network & Remote Systems Monitoring

Nothing’s worse than when the network is down. Too often, IT departments lack the visibility needed to get ahead of performance issues, meaning they’re in the dark until a problem occurs.  Once an outage happens, the clock is ticking. And the longer it takes to resolve, the more it costs you: in staff time, lost productivity, and end-user satisfaction.

Routers and switches, virtual servers, wireless devices, and applications of all kinds need a 24/7 network monitoring solution. Keeping tabs on all your critical network technology means you can spot and fix issues fast, before they get worse.  The critical systems that need a watchful eye are networks, servers, and backups.